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Using our partners’ state-of-the art call centers ADP provides superior consumer finance account billing and servicing.  ADP is therefore able to transparently provide outstanding service levels for your customers, handling the transition process seamlessly and ensuring that their satisfaction in your product or service will be higher as a result. 

You may choose the level of customer service that you want your customer to receive, from standard billing and collections to white glove for premium clients.  Automated call center systems allow ADP to monitor and report against your customer base dependent upon your requirements. 

Free up your in-house billing department’s current duties in servicing consumer financing accounts receivable and redeploy your personnel to proactively focus on your core business.

Key Benefits

  • Frees up Employee time and resources to focus on your Core Business
  • Removes the Conflict of Interest of late-paying customers who still refer you new business
  • Improves Customer Service and Satisfaction levels

Capabilities

  • ADP utilizes a full-service billing and collections platform that can be tailored to our Clients' needs and business model, allowing you to focus on your core business.

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Last modified: 2/23/07